DELIVERY TIME
All orders are processed within 1-2 business day.
Email notification is sent out containing shipment‘s tracking code once your order is on it‘s way. Delivery time depends on the location and may vary between 3-7 working days.
For additional questions regarding shipping, delivery times or transportation, contact our customer service on the website: https://noemistyle.com/
SHIPPING COSTS
We offer free shipping for orders over 150 Eur to the countries that can be selected when choosing the shipping address.
An additional shipping cost for orders that do not reach 150 Eur depends on the delivery country. Shipment costs will be shown during check out when delivery country is chosen.
Please note: for orders shipped to an address outside the EU, the buyer may be a subject to import duties and taxes, which are levied when the shipment reaches the specified delivery address. The buyer will be responsible for payment of such import duties and taxes.
COUNTRIES WE DO NOT SHIP
Although we strive to provide world-wide shipping, our courier service is unable to deliver to:
- Ascension Islands
- Antarctica
- Bouvet Island
- Cocos (Keeling) Islands
- Cuba
- Christmas Island
- Western Sahara
- Falkland Islands (Malvinas)
- Equatorial Guinea
- South Georgia & South Sandwich Is
- Heard and McDonald Islands
- British Indies Chagos
- Islamic Republic of Iran
- North Korea
- Libya
- Midway
- Nauru - Niue
- Caroline Islands
- Saint Pierre and Miquelon
- Pitcairn - Sudan
- Saint Helena
- Somalia
- South Sudan
- Sao Tome and Principe
- Syrian Arab Republic
- French Southern Territories
- Tajikistan
- Tokelau
- Wake Island
- Yemen
- Vanuatu
In case you do not manage to place an order to the delivery country that was not mentioned on the list, please contact our customer service.
RETURNS
Whilst we hope you will love your NOEMI style product as much as we do, you have the right to return the products you have purchased on our website within 30 days after receiving them.
The product(s) must be unused – in the original packaging with all labels and protective stickers intact - and in original condition as delivered.
Return service is free of charge. Please contact our customer service to schedule the return and receive a prepaid return label.
Products purchased directly from our website must be returned to our warehouse.
Once we have received the returned package, refunds will be credited to the original payment method and may take up to 7 days to show on your account.
Please note: if you reside outside of the EU your purchase may be liable to import taxes and duties. If you return your item to us, we are unable to refund any of these charges. Please contact your local customs office for more details as they may be able to help advise further on this.
EXCHANGE
Unfortunately, we do not offer a direct exchange service.
Please note that you must return your items within 30 days of receiving them. The products must be unused and in original condition – i.e. in original packaging with all labels and protective stickers intact.
If you wish to receive different products, we invite you to place a new order on NOEMI style website.